Frequently Asked Questions

Is there an app for PLATE?

We are in the process of developing an app for PLATE. It will be ready to launch in June. You will be notified when you can switch to the app platform.

How do I cancel my membership?

Use the drop-down menu by your name and select account settings. Scroll down to find the Unsubscribe button on the right-hand side.

I can’t remember my username/password/e-mail address.

1. Your username is the e-mail address you used to register.

2. If you don’t know your password, go to the login page and select “Forgot Password” and provide your Username. Once entered, a password reset email will be sent to you from

3. If you can’t remember which e-mail address you signed up with, or you’re not receiving your password reset email, please email us at

Why do I have to sign up for three months?

It takes a minimum of three months to make real changes in your eating patterns and see results. At Prime Women, we want to see you succeed and if you don’t make a three month commitment, you aren’t likely to succeed. After the initial three month period, you may choose to continue on a monthly basis.

What if I don’t like my group?

Notify the group moderator and we will make every effort to move you to another group.

Can I follow the Prime Women PLATE program if I’m on medication?

PLATE is designed to meet nutritional recommendations for healthy people. If you’re taking medication or have a medical condition, you are strongly encouraged to take the plan to your physician or dietitian for review. Modifications made by health professionals are your responsibility and should be taken very seriously.

How can I track my progress?

In the Profile Settings you will be able to track your weight, measurements and upload photos.

Will other women in the program be able to see my Profile Settings?

No. Your Profile is private and only you and website administrators will be able to view.

Do I have to be in a group?

No, though you will be automatically assigned to a group when you sign up. If you wish to not participate, please notify the moderator in your group forum.

Are there any discounts?

Yes. If you invite a friend, both you and your friend will receive a $5 coupon that can be applied to the membership fee.


Prime Women’s NEW weight management program designed exclusively for women over 50. Ready to put Food in its place? Say ‘Hello’ to Plate!

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